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It looks like the typical phishing email, but this one is different. It's not asking you to click on a link, but asks you to call a phone number ASAP because your bank or credit card has been compromised. You make the call and you're relieved that the bank answers. WRONG! You've just gotten stung!
ZDNet.com reports on this at http://news.zdnet.com/2100-1009_22-6066171.html.
Cheap Internet phone technology and voice mail services allow scammers to setup up fake voice mail maze systems that sound just like the bank or credit card companies. If you've ever looked at the phishing websites they've created (they look very legit), you won't be surprised that they take this effort to duplicate an automated attendant system. In this scam you're prompted to enter your account code and PIN which will direct you to the appropriate customer service representative. Those tones that you hear when you're punching those buttons are easily translated into numbers by the scammers.
Prevention is easy. Don't call the number in the email message. Look at the back of your credit card or your bank statement and call the phone number listed there. You'll get to the right department and they'll be happy to let you know if there's been any suspicious activity on your accounts.
I recently had my debit card compromised. I received a snail mail letter giving me instructions. I wasn't asked to call a number or send an email, but to take my card to a local bank branch. That's secure as I'm relatively sure that they scammers haven't started building fake bank buildings yet.
Posted on 04/28/06 at 08:04:20 by Jim Gray
Category: Scams
Comments
With the ever increasing phishing email presence we expierence today, in the case of calling a number, you would be best to look it up in the phone book to make sure the number truely reached the intended party.
At least phishing email is controled with DeskViw and other products provided through Quikonnex.com .
Hi Jim,
This is good information. Last year I had my Credit Card Information stolen online, apparently by someone who worked for a site I purchased from.
Luckily the credit card company caught the unusually large online gambling charges this person was trying to use my credit card for and the amounts were denied. Thank goodness!!
In order to prevent further abuse of my card, it was cancelled, and the company reissued new credit card, leaving me without my credit card for over a week. Inconvenient as that was, I was appreciative that the Credit Card company caught it before my card had accumulated someone else's charges.
Unfortunately not everyone is so lucky, so I always appreciate warnings and suggestions that remind me to beware of the scams, of all types!
Thanks Jim
I think they're probably working on the bank buildings Jim.
Re "efforts into something legitimate" Lois. Many of these scammers are actually from the Russian "mob" (ex KGB). These are technologically sophisticated people, and extremely dangerous criminals.
Is there no shame?
Trii
Man, it's always something isn't it Jim? I trash everything that comes from PayPal, the bank, etc. I know my bank won't contact me through email.
I truly don't know how much effort it takes to do this phishing stuff, but I'm sure it must take some. Why don't just put their efforts into something legitimate like the rest of us?
Lois
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At least phishing email is controled with DeskViw and other products provided through Quikonnex.com .