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This is to all women everywhere (sorry guys).
This morning, I went to one of our credit card sites to pay our bill.
some reason the site kept telling me that my login information was not
correct. I thought: this is weird, since I'm the one that set it up.
I tried several times, to no avail. So I called them. We
went through all the security questions, then they asked how they could
help. So I told them, she then informed me that since I was not the
"primary" card holder that she couldn't talk to me without "permission"
from my husband or unless I mailed them a notarized Power Of Attorney.
just makes my blood boil! I am so very tired of being treated like a
second class citizen that has to jump through many hoops in order to
accomplish something financial or otherwise because: I'm a "woman" and
I'm "married" (therefore 2nd in line) and I don't count.
I think that since I'm the one that
applied for and got the credit card and am on the account as a card
holder and set up the online payment option, that I should be able to
access the account and should be able to talk about the account with
anyone at the financial institution.
all, I am the one that pays the bills in our family. My husband isn't
interested in the paperwork involved, so I am elected.
and credit card companies or any other financial institutions for that
matter, need to rework their policies. I can't tell you how many times
over the years this has happened but I for one am "up to here" with
being treated this way. I'm fed up being treated like I don't count.
Like I am a second class citizen.
We are EQUAL as human beings, we do not walk BEHIND, we walk NEXT to! We deserve to be treated as such.
My 2 Centz......
also wrote them a letter about this and respectfully asked that since
the above occurred and I could not make my payment online, that I not
be charged a late fee.
Let me know if anything like this has happened to you and how you feel about it.
Posted on 07/23/05 at 02:24:13 by Glenda Schloff
Category: *Sound Off!
I've had this happen too and while it's frustrating when it happens - believe it or not, it's done for 'our' protection. And like it or not, it does make you feel like a 'second class citizen' when it's happening.
The key - when you originally set up the account - be it an account, credit card - whatever - is to set it up so that you both have equal access and input.
When everything is running smoothly - we don't worry about this kind of thing but when 'something' happens, it's frustrating as hell to accomplish something positive.
It's not just women Glenda. I've had the same thing happen to me with my wife's account. She got the AMEX and added me on as a card holder. I had to call AMEX once and got the same story. I had to 3-way in my wife to get authorization.
LOL, thanks guys, I appreciate it.
I wish I could think of good things to say like above. I always think of them "after" I've spoken with them or after I've mailed them a letter.
I believe it. It's dumb but I believe it.
Good luck Glenda. Maybe next time your husband is home, get him to write a couple of complaint letters to everyone you have to deal with finacialy. Then when you get a found brain like that you can simply say this.
My husband is not going to be happy when he finds out you are descriminating against his wife while he out working for a living, after all it's 2005 not 1945. I am sure he will send out a complaint as soon as his hand hits the door. Who should I tell him to send the complaint to? What is their name so I can write it down for him. I want to be sure he gets it sent to the correct person so we can handle this issue. Is this what you wish me to do Or would you rather avoid looking like an idiot and take this opportunity to be professional and work with me, the primary card holder and your customer to solve the problem.
Of course if they still don't want to help, then you simply send out the letter immediately and wait for their answer.
You can get them to communicate with you on your terms with a little planning. You can also send your own letter with "your husbands" giving you two voices when you send the complaint. Remember that when you are married you are not second and neither is he. You are together as one so you are a mighty force - together.
Just a thought and not to be considered legal advise in any way. Just my humble opinion. :-)
Glenda I agree. It is rediculous that you can not pay on line with a credit card with out going through that. I once was going to help a friend out and pay a bill for him. It was a pre-paid cell phone and they would not let me buy minutes for his cell phone without his authorization. It is the most stupid thing I have heard.