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| Monday, November 20, 2006 | |
Variety of topics discussed. One segment went in depth on how to use QHelper as a doorway into your sales funnel and how the perception of Live Assistance is even more important in a pre-sales environment than the traditional support mindset. (45 min)
Posted on 11/20/06 at 08:06:30 by Neal Chapman
Category: Online Trainings
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Qhelper is definitely a way to go for providing a way of immediate contact to website visitors. It adds life and live communication to websites, which is more appreciated, especially when visitors need assistance.
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| Friday, November 03, 2006 | |
Another great discussion - main topic was the MAJOR revisions to QHelper. I have "seen the light" and realized that QHelper was trapped in the same box as other live help applications. Well time to get out of the box and rework the customer interface to help us all to start thinking "outside the box" when it comes to customer support and live help applications. (35 min)
| Wednesday, August 23, 2006 | |
Date: Saturday - August 26, 2006
Time: 5:00 pm US Eastern Time (Click here for current EDT)
Where: Skype (Skypecast)
Topic: cPanel: How to operate/maintain your web hosting account (Cost: $25)
Presenter: Neal Chapman, designer/author of various presentation aides and viral promotional tools
Description: During this online training you will learn how to operate the cPanel Control Panel. This is a popular control panel which gives you the ability to do various functions inside your web hosting account.
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Posted on 08/23/06 at 09:57:44 by Neal Chapman
Category: Online Trainings
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Excellent topic, I often have to provide this type of training to some of my clients after project roll-out. Looking forward to catching one of yours soon to experience your delivery methods.
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