The May 2005 Issue of Inc. discusses the benefits and pitfalls of pursuing and maintaining ISO Certification.

From a personal standpoint, I have seen ISO pursued by major international corporations, as well as smaller independent businesses. I have seen it pursued as the result of an internal drive for quality and process improvement, and pursued reluctantly as the result of a command from the parent company.

I believe ISO certification is wasted on a company that doesn't truly strive for continued process improvement, and live to achieve the highest quality at the lowest possible cost.

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