Website Savvy: 10 Key Steps to Turn Your Customers ON!
by – Carmen Wisenbaker

How to turn slightly interested customers into - I’ve got to have it! - customers!

I am truly amazed as to the lack of information websites contain. You would think that a business would realize that a potential customer would at least like to know how to contact the customer service department. But, you’d be astonished at how many times I’ve actually come across NO information on the business except place your order here. That truly leaves the customer with a feeling of abandonment. Since I visit so many websites throughout the year, I wanted to list some of the top 10 things I look for when making the decision whether to purchase or not.